The Artisans Haven Marketplace
  • Introduction for users
  • Tutorial for user
  • User's Guide
    • How do I register For An Account?
    • How do I Signup As A Merchant?
  • Account safety
    • How do I Manage My Account?
    • How do I Add/Edit My Address?
    • How to Reset Password?
    • How to Change My Password?
    • How to I Manage My BonusLink Card No?
  • Orders
    • How to Add to cart?
    • How to check my order and order status?
    • When will I get my order? What Is the delivery lead time?
  • Return and refund
    • How do I apply for a Return & Refund?
    • Can I get a refund for my cancelled order?
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  1. Orders

When will I get my order? What Is the delivery lead time?

PreviousHow to check my order and order status?NextHow do I apply for a Return & Refund?

Last updated 3 years ago

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  1. After seller accept the order. The seller will ship out the item within 5 days, you can check the order status on 'Track my order'.

If the seller didn't ship the item within 5 days, the order will cancelled automatically.

2. After seller shipped your order, you may check and track your order.

For more order details, please look for customer service assistance.

Official email: marketplace@artisanshaven.com.my