> For the complete documentation index, see [llms.txt](https://theartisanshavenmarketplace.gitbook.io/marketplace-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://theartisanshavenmarketplace.gitbook.io/marketplace-user-guide/orders/when-will-i-get-my-order-what-is-the-delivery-lead-time.md).

# When will I get my order? What Is the delivery lead time?

1. After seller accept the order. The seller will ship out the item within 5 days, you can check the order status on **'Track my order'**.

![](/files/-McOsz5oQ5e2lvNX_Vn4)

{% hint style="info" %}
If the seller didn't ship the item within 5 days, the order will cancelled automatically.
{% endhint %}

2\. After seller shipped your order, you may check and track your order.

> For more order details, please look for customer service assistance.
>
> Official email: <marketplace@artisanshaven.com.my>

&#x20;


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